Options In Long Term Care

Recipient of the 2002
Western Reserve Area Agency on Aging Service to Seniors Award

What we do:

• Help consumers & families select the appropriate long-term care services
• Match individual's care needs, preferences & financial resources with appropriate long-term care providers
• Equip consumers with information to make informed choices
• Make personal visits to local facilities to evaluate and collect information for our Provider Database

How we do it:
Through one-on-one telephone consultations using:

• Complaint information from the Long Term Care Ombudsman
• Our Provider Database to match individuals' or couple's needs with appropriate adult care homes, residential care and assisted living facilities, and nursing homes
• Ohio Department of Health survey results (www.medicare.gov) and the Ohio Long Term Care Consumer Guide (www.ltcohio.org)

Our services are free and confidential to residents of Cuyahoga, Geauga, Lake, Lorain and Medina counties. For assistance, call 216/696-2719 extension 195, or mail Options@ltco.org.

Options in Long Term Care is a 14-year-old program of the Long Term Care Ombudsman, supported by Lutheran Metropolitan Ministry and funded in part by United Way and the Deaconess Foundation. The Provider Database was created through the generous support of The Cleveland Foundation, Lutheran Church Missouri Synod World Relief Funds, and the Mt. Sinai Health Care Foundation.

What Others Say:

"I just can't tell you how extremely satisfied we are…It's just an awesome place and I can't thank you enough." - Jane

"She was extremely helpful in our time of need for a nursing home. She is dedicated to her cause."- Jean

"You were phenomenal and very thorough. You made me aware of things I didn't know about and questions to ask when choosing a nursing home." - Kelly

"The Options program is a wonderful service for both those who are seeking care facilities recommendations as well as those experiencing problems in a facility. Thank you so very much for helping me make a safe and positive placement." - Cindy