Long Term Care Ombudsman
- Investigating concerns
- Assisting with choices
- Advocating for quality of life
Om • buds • man. Swedish word meaning one
that receives, investigates, reports on
and helps settle complaints.
What is Long Term Care?
No matter how young, healthy, or capable you are now, there’s a good chance that you will need some type of long term care in your lifetime. The odds are even higher that someone you care about will need a long term care (LTC) service.
Long term care services are not just for the elderly. LTCO serves consumers of any age, from children to the very old. Long term care is also more than care in nursing homes. Long term care includes residential care facilities (also called assisted living) and encompasses a wide range of personal care services and other services provided in a person's home, most types of therapy, adult day services, meals in group settings or home-delivered, and transportation to these services.
Did you know that people between ages 45 and 60 are one of fastest growing populations in nursing homes? 
Most people that are residents in nursing homes are there for less than six months, usually for rehabilitation or short-term acute care.
While the five counties with which LTCO works contain almost 500 residential facilities, another 15,000 people in the area receive long term care outside of the facilities. In Ohio, the balance is shifting toward home and community-based care, and half of all long term care care will be provided through in-home services within the next few years.
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Our Mission
The mission of Long Term Care Ombudsman (LTCO) is to vigorously promote a system of long term care services responsive to the needs and choices of consumers through systemic change, complaint resolution, and provision of information about alternatives in long term care.
Did you know?
50% of people living in long term care facilities have no family.60% get no visitors.
LTCO’s vision is to be the voice for the rights of individuals needing and utilizing long term care services.
LTCO supports the transformation of long term care services to incorporate the values of choice, dignity, respect, self-determination & purposeful living.
Learn more about Person-Centered Care and the work LTCO is doing as part of our Person-Centered Care project this year. View our special videos on Person-Centered Care on our Facebook page!
Long Term Care Ombudsman
Serving Cuyahoga, Geauga, Lake, Lorain & Medina Counties in northeast Ohio
2800 Euclid Avenue, Suite 200,
Cleveland
,
Ohio
,
44115
800-365-3112 • 216-696-2719