Get help with your

MyCare Ohio 
Your MyCare Ohio plan includes all benefits available through traditional Medicaid and Medicare programs, including long-term care services and mental health services.
You are in charge of your health care and are the center of the MyCare Ohio team, which also includes your care manager, primary care doctor, specialists and other providers. It can include your family members and/or caregivers. With the help of this team, a care plan is created to outline your health care choices and preferences. Important questions to consider about your MyCare plan:
-  Do you know the name of your care manager?
-  Has your care manager contacted you?
-  Do you know how to contact your care manager?
-  Are you involved in writing your care plan?
-  Are you able to choose what is in the care plan?
-  Are you able to choose when and where you receive your health care services?
-  Can you find a provider who accepts your insurance?
-  Do you health care providers provide the services in your care plan?
 
If you answer no to any of the above questions, or are not satisfied with any other aspect of your MyCare Ohio, an Ombudsman can help you resolve issues with your plan and providers. Call 1-800-365-3112 for assistance