In 2016, LTCO committed nearly 1700 hours to advocacy efforts. This worthwhile endeavor could not have been accomplished without the hard work of our dedicated staff, board members, and volunteers. We are here to serve you, our community.

Staff Members
  • Jeni S. Coyne, Program Director, Ombudsman Specialist
  • Linda Arnaut, Operations and Finance Manager, Ombudsman Specialist
  • Nate Cyrill, Ombudsman Specialist, Team Lead
  • Marie McCabe, Volunteer Coordinator, Ombudsman Specialist
  • Maryum Ali, Ombudsman Specialist
  • Alexandra Carter, Ombudsman Specialist
  • Cindy Harley, Ombudsman Specialist in training
  • Tiffany Johnson, Ombudsman Specialist
  • Andrew Kinkead, Ombudsman Specialist
  • Barbara McDaniel, Ombudsman Specialist
  • Barbara Prociak, Ombudsman Specialist-Special Projects
  • Tracy Williams, MSCJ, Ombudsman Specialist
  • Helen White-Lenear, Administrative Assistant
  • Hannah Zak, Ombudsman Specialist in training


LTCO Board of Trustees
  • Karla Perry, J.D. President, Legal Aid Society of Cleveland
  • James Jenkins, C.P.A., Treasurer, Corwin-Jenkins, CPA
  • Nancy A. Likens, Vice-President 
  • Georgia Anetzberger, Secretary, PhD, ACSW, LISW
  • Patrick Murray, M.D., Past President, Community Volunteer
  • Louise McKinney, J.D., Past President, Professor Emerita, Case Western Reserve University, Community Volunteer
  • Kathleen Jurcago, RN, Community Volunteer
  • Husein Nakhooda, M.B.A., Community Volunteer
  • Marty Gelfand, JD, Community Volunteer
  • Alan Shankman, Community Volunteer
  • Stephanie Mason-Jackson, Community Volunteer
  • Lindsay C. Jones, JD, Community Volunteer