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"We advocate for your rights"
Volunteer
Become an
Ombudsman Volunteer
Want to know how to become
a LTCO Volunteer?
There are many ways you
can help. See below.
Why become a
Volunteer Ombudsman?
• Make a difference in the
lives of others.
• Ensure all are treated with
dignity and respect.
• Help others make informed
choices about where they live
and the care they receive.
• We will equip you with free
certification training.
Becoming a volunteer
with the Long-Term Care
Ombudsman is easy
and rewarding!
The work our volunteers do is important, and we are always looking for new team members!
To volunteer with us, just
complete the following forms. Download forms and mail to
LTCO, or complete
electronically and email to:
VolunteerReports@ltco.org.
What services do
Long-Term Care Ombudsman
Associate perform?
• Provide a Voice for Long-Term
care consumers
• Make regular visits to
Long-Term care facilities
• Help address issues residents
are having
• Encourage providers to
promote person
centered practices
• Educate residents of
Long-Term care facilities of
their rights
• Talk to consumers out in the
community about the
Long-Term supports
and services they receive.
Volunteers make regular visits,
observe conditions and engage
residents in conversation to learn
about problems or concerns
consumers may have regarding
care and services.
• In nursing homes and
assisted living facilities.
• Observe conditions and
care and inform residents
about their rights.
For consumers who choose
to receive care in their
own homes:
• Volunteers talk to consumers
about their caregivers and
services they receive.
LTCO Regional Program
serves 5 counties
• Containing nearly
500 facilities
• 28,000 residents
Because there are only five
staff ombudsmen, LTCO relies
on the work of our volunteers
who provide much of the actual
contact with consumers and
advocate on their behalf.
The five (5) counties include:
Cuyahoga
Geauga
Lake
Lorain
Medina
Want to learn more about
becoming a Long-Term Care
Ombudsman Associate?
Fill out the form below or contact
our offices for additional information.
Phone: 1-800-365-3112 or
216-696-2719
Email: Victoria Brownfield at vbrownfield@ltco.org
New Volunteer Information Form